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Information for mandataries (providers of social services)

Are you working as a mandatary (social service provider) for a foreign company? Then please check whether you fulfil all the conditions and can provide all the necessary documents.

Mandatary with Belgian company number (CBE), known to the public online services and known as a service provider in Mahis

You can use the BELparcel pre-track service for your customer:

  • receive a Belgian company number (CBE)
  • set up access to the public online services of the authorities

Provide a digital version of the following documents for your customer before you start the BELparcel pre-track:

an identity document (in colour) of the legal representative of your company

a document proving the official appointment of the legal representative

an official deed with the details of your company, including the company's current address

Please also have the procuration document issued to you as mandatary by your principal ready. You can download a PDF of the procuration document for foreign entrepreneurs in one of the following four languages:

You can find explanations of the procuration in the guidelines for service providers (in French).

Start BELparcel pre-track

Mandatary with Belgian company number (CBE), but not yet known to the public online services or not yet known as a service provider in Mahis

First get your access to the online services and/or your registration in Mahis (in French) and then come back to this page.

Any questions?

Do you have questions about the Parcel Delivery Act? Visit the FAQ page.
Can’t find your answer? If so, please send an e-mail to our contact center.