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What obligations does the law impose? From when?

By 01/05/2024

  • you register your business as a 'last-mile' carrier and you pay a one-time fee. This notification must be made via the online service. Please log in with the button ‘My BELparcel’. You can consult the up-to-date list of registered last-mile carriers on this website.

By 13/05/2024

  • you appoint a coordinator to look after the rights of your parcel delivery workers.

From 01/07/2024

  • you will have to pay the minimum remuneration.

From 01/08/2024

  • you comply with the obligation to report on your delivery activities every six months. In practice, this means that you are required to submit your first report for the previous half year by 31 January 2025.
    Empty report: as a parcel delivery service, you must always submit a report. This also applies if you have no activity to report for a period. You will then need to submit an empty report.
  • you start recording the delivery time of your parcel delivery workers.

By 13/11/2024

  • the coordinator appointed by you will draw up an initial version of the due diligence plan. He will review this plan annually.

From 01/04/2025

  • you will have to provide information on all clients and subcontractors you are working with.

From 01/07/2026

  • you will comply with the maximum permitted delivery time for your parcel delivery workers.

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