What obligations does the law impose? From when?

By 01/05/2024

• you register your business as a 'last-mile' carrier and you pay a one-time fee. This notification must be made via the online service. Please log in with the button ‘My BELparcel’. You can consult the up-to-date list of registered last-mile carriers on this website.

By 13/05/2024

• you appoint a coordinator to look after the rights of your couriers.

From 01/07/2024

• you will have to pay the minimum remuneration.

From 01/08/2024

• you comply with the obligation to report on your delivery activities every six months. In practice, this means that you are required to submit your first report for the previous half year by 31 January 2025, i.e. for the period from 1 July 2024 to 31 December 2024.
• you start recording the delivery time of your couriers.

From 01/04/2025

• you will have to provide information on all clients and subcontractors you are working with.

From 01/07/2026

• you will comply with the maximum permitted delivery time for your couriers.